TERRIBLE EXPERIENCE!

Utterly disappointed with Rain! It’s 3 weeks and I have had a dozen calls and emails and NO ONE can provide me with access to my rain account! My login credentials do not work, I can no longer reset my password and every call centre agent outsourced from some foreign land has NO CLUE HOW TO HELP! HOW THE HELL do I mange my account information, view my billing history etc if I do not have access into my account which has miraculously disappeared the minute I signed up with Rain earlier last month (March). I need this fixed NOW! A support agent even tried to login from his side and failed even by resetting the password to my account. RAIN, Where is my account? Why is lost? And what gives you the right to charge me for half a service when I can’t even access my online profile??? Am I to stupidly assume that you are allowed to debit me while your platform rainGo and rain.co.za cannot even recognise me as a paying customer to log me in to my own user account??? WHAT THE HELL IS GOING ON!!!