TERRIBLE CUSTOMER SERVICE, NO NETWORK FOR OVER 2 WEEKS !!!!!!

it's now just about over 2 weeks, still not being able to access an internet connection. they told me I need to do a sim swap and 2 days later even the new sim has the same problem. no one follows up to check if my problem has been resolved. I have been calling your support center every single day, speaking to different people, and getting several ticket numbers. it would be much easier if you were to tell me that you cannot resolve my issue and i should just cancel my contract and find an alternative. very bad customer service from you guys. i am getting tired of being angry at you.

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