MP
Michelle P

1 reviews | Active since Nov 2019

23 Oct 2023, 11:59

Terrible customer service from RAIN

I have lost 1 of my SIM cards and requested online for a new 1. it says the ticket has been logged for the past 2 weeks and someone will call. I have called the call center today and surprising they cant help me , asked me to do the same thing online and log a ticket nut that has been useless thus far

0
Replies (2)
Rain
Rain's reply23 Oct 2023, 13:13
Official
Hi Michelle P,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
MP
Michelle P's update23 Oct 2023, 13:26
Reviewer Update
I want to see action and not just words