DA
Donnaley A

1 reviews | Active since Feb 2021

26 Feb 2021, 08:45

Terrible Customer Service

Cannot get through to anyone at Rain, I am trying to cancel my account but I cannot get anyone to respomd to my requests. This is the second time in the last month I have had to come onto hellopeter to get someones attention from Rain. Terrible customer service!!!

0
Replies (1)
Rain
Rain's reply26 Feb 2021, 09:57
Official
Good morning Donnaley.

Apologies for the late response, we have received a high volume of queries due to the system upgrade we have done recently which is the reason for your sim card activation delay, one of our agents is working on your ticket.

Kind Regards 
Mosa