TS
Tumi S
1 reviews | Active since May 2021
03 May 2021, 14:31
Terrible Customer Service
Complained about intermittent network connection and was literally told to either live with the problem or find another internet service provider.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
03 May 2021, 15:45Good afternoon Tumi.
Kindly accept my apology for the inconvenience caused by the network issue you having, on my side I pick up that sim card was canceled today.
Kind Regards
rain
Kindly accept my apology for the inconvenience caused by the network issue you having, on my side I pick up that sim card was canceled today.
Kind Regards
rain
Rain's reply03 May 2021, 15:45
Official
Good afternoon Tumi.
Kindly accept my apology for the inconvenience caused by the network issue you having, on my side I pick up that sim card was canceled today.
Kind Regards
rain
Kindly accept my apology for the inconvenience caused by the network issue you having, on my side I pick up that sim card was canceled today.
Kind Regards
rain
TS
Tumi S's updateReviewer Update
03 May 2021, 17:11Good afternoon Rain
100% correct, I canceled my service a week after my complaint.
Why did I cancel? Because, your Customer Support advised me to either cancel the service or pay you guys to live with the problem. Talk about customer service ????.
To help you get your house in order, I've provided a reference number (with my review) for all my interactions with your Customer Support.
Regards,
Tumi
100% correct, I canceled my service a week after my complaint.
Why did I cancel? Because, your Customer Support advised me to either cancel the service or pay you guys to live with the problem. Talk about customer service ????.
To help you get your house in order, I've provided a reference number (with my review) for all my interactions with your Customer Support.
Regards,
Tumi
TS
Tumi S's update03 May 2021, 17:11
Reviewer Update
Good afternoon Rain
100% correct, I canceled my service a week after my complaint.
Why did I cancel? Because, your Customer Support advised me to either cancel the service or pay you guys to live with the problem. Talk about customer service ????.
To help you get your house in order, I've provided a reference number (with my review) for all my interactions with your Customer Support.
Regards,
Tumi
100% correct, I canceled my service a week after my complaint.
Why did I cancel? Because, your Customer Support advised me to either cancel the service or pay you guys to live with the problem. Talk about customer service ????.
To help you get your house in order, I've provided a reference number (with my review) for all my interactions with your Customer Support.
Regards,
Tumi