FD
Florence D
1 reviews | Active since Jun 2020
12 Jun 2020, 16:00
Terrible Customer service
I bought a 4G simcard from Rain, and subscribed for unlimmited data which you pay for upfront. I payed R479. The sim card worked well for 7 days. Suddently stopped working on the 6th of June, been sending messages to their support, and I have nor been assisted. This is so frustrating.
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Replies (2)0
Replies (2)
Rain's replyOfficial
12 Jun 2020, 18:38Hi Florence,
We will look into this as a matter as a sense of urgency for you.
Marvin will call you this evening to sort the issue out.
Keep well and stay safe
Team rain
We will look into this as a matter as a sense of urgency for you.
Marvin will call you this evening to sort the issue out.
Keep well and stay safe
Team rain
Rain's reply12 Jun 2020, 18:38
Official
Hi Florence,
We will look into this as a matter as a sense of urgency for you.
Marvin will call you this evening to sort the issue out.
Keep well and stay safe
Team rain
We will look into this as a matter as a sense of urgency for you.
Marvin will call you this evening to sort the issue out.
Keep well and stay safe
Team rain
FD
Florence D's updateReviewer Update
17 Jun 2020, 13:48Hi,
I am still waiting to be assisted!!! Can I please get a refund cause this is really not working for me. I will try a service provider that provides a service.
I am still waiting to be assisted!!! Can I please get a refund cause this is really not working for me. I will try a service provider that provides a service.
FD
Florence D's update17 Jun 2020, 13:48
Reviewer Update
Hi,
I am still waiting to be assisted!!! Can I please get a refund cause this is really not working for me. I will try a service provider that provides a service.
I am still waiting to be assisted!!! Can I please get a refund cause this is really not working for me. I will try a service provider that provides a service.