TERRIBLE CUSTOMER SERVICE

Item: Rain
Rating: 1
Author: Jennifer G

Terrible customer service! Tried to cancel in december, but they do not call back. So i cancelled the debit order on my banking app. They only called me in June to cancel. And now they expect me to pay the outstanding balance when i havent used it.

Helpful (0)

Replies (1)

Rain's replyOfficial

11 Jun 2025, 09:03

Hi Jennifer G,

Thank you for bringing your cancelation query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply11 Jun 2025, 09:03

Official