MS
Maite S

1 reviews | Active since Dec 2024

17 Dec 2024, 22:55

Terrible customer service

The internet is good but the customer service is terrible. If it was guaranteed that you will never come across issues I would recommend it but you will need issues resolved here and there so spare yourself a headache and find a service provider that cares about customer experience not just debit orders. If I show you the emails between me and rain to resolve this you would laugh.

0
Replies (2)
Rain
Rain's reply18 Dec 2024, 07:28
Official
Hey Maite S,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
Rain
Rain's reply18 Dec 2024, 07:30
Official
Hey Maite S,

We are always looking to improve your experience. Please let us know if there is any particular incident or issue you need assistance with so we may look into it.

Regards,
rain.