Terrible customer experience

Item: Rain
Rating: 1
Author: Rea M

Poorest of poor customer service. There is no way to get hold of them, the customer is at the mercy of and internet form or twitter account. Non-responsive. Terrible service experience

Helpful (0)

Replies (1)

Rain's replyOfficial

07 Sept 2020, 09:50

Hi Rea

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply07 Sept 2020, 09:50

Official