CK
Charmaine K

1 reviews | Active since Oct 2024

26 Oct 2024, 00:06

Terrible connection!

I constantly have to rely on my mobile data because the internet connection is so poor—my TV shows are always buffering or interrupted. I finally decided to cancel my contract today after months of frustration.

I've read reviews of other customers still being charged long after cancellation and struggling to get help from RAIN. This better not happen to me, or I’ll make sure everyone knows about it.

After paying full price for barely 50% connectivity, please ensure my debit order is cancelled immediately, or you’ll be hearing from me. Disappointing experience overall."

0
Replies (1)
Rain
Rain's reply26 Oct 2024, 08:10
Official
Hi Charmaine,

Thank you for bringing cancelation query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.