EM
Elvis M

1 reviews | Active since Jun 2018

28 Dec 2023, 07:21

Terrible and *********** Rain Agents

Disconnecting my services whenever they feel like. I have paid for my services and I do NOT understand all these bad service you are giving me.

I had to call more than 4 Rain agents in a single day in order to get the connection back or fix the problem. I made all these calls on the 27th of December 2023. Up until today my problem has not been fixed.

Worst services from the following Rain Agents: Gretchen, I called this agent at 6pm and the agent promised to fix the problem and failed, did not even call be back. Sibusiso, I called him at 19h09pm and he said the problem will be fixed in the next 30 minutes. Today it is the 28th of December the problem has NOT been fixed.

*** ***

What kind of service is this??????

0
Replies (2)
Rain
Rain's reply28 Dec 2023, 10:41
Official
Hi Elvis Maseko. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

EM
Elvis M's update28 Dec 2023, 11:04
Reviewer Update
Please call me on this number: ***