DB
Deon B

1 reviews | Active since Aug 2017

15 Sept 2025, 12:40

Terrible acount and billing service

App**** for a loop 101 device and they messed up my account , took two weeks to fix the loop device but my account is up to date according to their website but the Idiot of a AI : Sam maintains my account is o verdue. Rain logs requests for supprt to call me but to no avail after numerous attempts. Stay away from Rain , their support is dismal and their accounting staff is bad and ***********. This isnt the first time I ran into errors with them

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Replies (1)
Rain
Rain's reply15 Sept 2025, 12:57
Official
Hi Deon  

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.