SL
Sihle L
1 reviews | Active since Nov 2021
16 Feb 2023, 13:05
Telkom Rain is a ****
Telkom Rain is a terrible service provider with limited turn around time. You spend literally more than five days with no internet, no communication, poor customer service and no contingency plan when all methods don't work.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
16 Feb 2023, 13:07Hi Sihle
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply16 Feb 2023, 13:07
Official
Hi Sihle
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
SL
Sihle L's updateReviewer Update
16 Feb 2023, 13:23Your technicians have been working on restoring the sites for more than three days now, same excuse different day, different customer. We're tired, what's your contingency plan, what must we do in the interim?
SL
Sihle L's update16 Feb 2023, 13:23
Reviewer Update
Your technicians have been working on restoring the sites for more than three days now, same excuse different day, different customer. We're tired, what's your contingency plan, what must we do in the interim?
SL
Sihle L's updateReviewer Update
16 Feb 2023, 13:42That still doesn't work... why is the router connecting 2.39km away whereas there's a tower that's not even 1km away, can you not manually connect on your side?
SL
Sihle L's update16 Feb 2023, 13:42
Reviewer Update
That still doesn't work... why is the router connecting 2.39km away whereas there's a tower that's not even 1km away, can you not manually connect on your side?