PP
Pieter P

1 reviews | Active since Jan 2014

11 Dec 2024, 16:21

Taking money with out permission

Hope someone can help me Rain took money from me on a total amount of R1821 - 00 02 / 11 / 2024 R 596 - 00 30 / 11 / 2024 R 600 - 00 30 / 11 / 2024 R 625 - 00 My Rain acount is R656 - 00 Now how to i get my money back as i need to pay immediately but Rain want me to wait for money nobody can explain as to why they take my money

0
Replies (4)
Rain
Rain's reply11 Dec 2024, 16:33
Official
Hi Pieter,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing query, and we'll be in contact soon.

Regards,
rain.
PP
Pieter P's update11 Dec 2024, 17:21
Reviewer Update
Please advise as to why only R625-00 Was refunded as The amount that was taken from me is more than that? Please also tell me as to why is it that you take my money immediately but i have to wait 10 working days in order to get my money that was wrongfully taken from mr
PP
Pieter P's update11 Dec 2024, 17:26
Reviewer Update

02 / 11 / 2024 - R 596 - 00
30 / 11 / 2024 - R 600 -00
30 / 11 / 2024 - R 625 - 00Total amount that was paid R R 1821 - 00As my Rain account is R656 - 00 amount over paid is R 1165 - 00
PP
Pieter P's update11 Dec 2024, 17:47
Reviewer Update
P*** - R569 - 00 02 / 11 / 2024
P*** - R600 - 00 30 / 11 / 2024
P*** - R625 - 00 30 / 11 / 2024

Total amount paid R R1794 - 00
Less 1 month R 625 leaves total amout of R1169 - 00 That was over paid so please advise as to wht you only want to pay back R625