NP
Nicole P
1 reviews | Active since Jun 2020
13 Jun 2021, 13:36
Taking double payment
I am upset to say the least. Made a manual payment on the website and Rain still proceeded to take money from my account after payment has been successfully made. R480 is a lot of money to just take, it's *****ing, and my bank is not able to assist with reversing the payment because they need a letter from Rain. I expect this matter to be resolved this week else I'll take matters further.
Thank you
Nicole Price
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
13 Jun 2021, 16:38Hi Nicole
Please note i have sent you a mail, could you please reply to it
Please note i have sent you a mail, could you please reply to it
Rain's reply13 Jun 2021, 16:38
Official
Hi Nicole
Please note i have sent you a mail, could you please reply to it
Please note i have sent you a mail, could you please reply to it
NP
Nicole P's updateReviewer Update
15 Jun 2021, 13:23Yes I did receive it but just said that it's been logged please get back to me
NP
Nicole P's update15 Jun 2021, 13:23
Reviewer Update
Yes I did receive it but just said that it's been logged please get back to me
Rain's replyOfficial
21 Jun 2021, 11:42Please note 2 emails were sent to you asking you to provide proof of double debit , but there has been no response from your side with the proof of double debit , if possible could you please send it through as a response to the emails sent to you
Rain's reply21 Jun 2021, 11:42
Official
Please note 2 emails were sent to you asking you to provide proof of double debit , but there has been no response from your side with the proof of double debit , if possible could you please send it through as a response to the emails sent to you
NP
Nicole P's updateReviewer Update
27 Jun 2021, 13:02Email and proof of double debit has been sent this week with no reply
NP
Nicole P's update27 Jun 2021, 13:02
Reviewer Update
Email and proof of double debit has been sent this week with no reply
NP
Nicole P's updateReviewer Update
30 Jun 2021, 13:21Please supply me with an email adres where I can send proof to cause I'm replying on email and no one is getting back to me
NP
Nicole P's update30 Jun 2021, 13:21
Reviewer Update
Please supply me with an email adres where I can send proof to cause I'm replying on email and no one is getting back to me
Rain's replyOfficial
20 Jul 2021, 19:50Hi
I do apologise for the delayed response , on your response i only see your proof of one payment not double payment , could you please send of the double payment that went through.
I do apologise for the delayed response , on your response i only see your proof of one payment not double payment , could you please send of the double payment that went through.
Rain's reply20 Jul 2021, 19:50
Official
Hi
I do apologise for the delayed response , on your response i only see your proof of one payment not double payment , could you please send of the double payment that went through.
I do apologise for the delayed response , on your response i only see your proof of one payment not double payment , could you please send of the double payment that went through.