MS
Moshe S

1 reviews | Active since Oct 2024

06 Jun 2025, 11:40

Take us serious

Enemy of my progress Rain, Do you not respect your clients enough to hire call centre who understand English? I have horrible network issues and I called for help only to get someone who will frustrate me even more. The least you could do is to hire South Africans in your call centre.

Please get me someone who will ask to reboot my router again, or ask me to move my router because it’s in roof top and I explain that. I need someone who will check if there is an issue on my nearest tower and try to move me to next if possible.

0
Replies (1)
Rain
Rain's reply06 Jun 2025, 11:49
Official
Hey Moshe S,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.