"System errors on our side.." but that's your problem not ours - thanks for the extra cash..now go away.

Completely disgusted with rain - avoid if you can.

I downgraded to off-peak unlimited from 1 March 2021 and on the 1st just happened to check my account, only to notice that it had a gig peak limit set of 200GB pm = a R10,250 max bill!! I changed it to ZERO and logged request *** to give them a piece of my mind. JJ Botha rep**** and apologized stating verbatim: "My apologies for the inconvenience. We are experiencing system errors regarding gig limits and invoices. Our gig limit is usually automatically set to 3 gig. Have a nice one."

And have a nice one I did...was very proud of myself for catching that one. Well, so I thought until I received my March invoice showing that my peak usage was still somehow set at 8 gig, incurring an additional charge of R347.83 + VAT = R400 on top of the R250 fixed charge.

That is complete and utter BS - I changed the limit to ZERO.

I then logged another request *** requesting a reversal of this charge on 3 April, which has been completely ignored by the helpdesk with no reversal of the R400 charge on my April invoice.

You owe me R400 rain.