dY
dylan Y

1 reviews | Active since Mar 2012

30 Aug 2023, 09:53

Support and Aftersales.

Support and aftersales service is worse than Afrihost. I have contacted support 4 days in a row and my request for assistance is yet to be actioned.

0
Replies (3)
Rain
Rain's reply30 Aug 2023, 09:57
Official
Hi dylan

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
dY
dylan Y's update30 Aug 2023, 09:59
Reviewer Update
A generic auto response is not going to solve anything.

dY
dylan Y's update08 Sept 2023, 08:47
Reviewer Update
A full week later and support has still not resolved my issue.