1 reviews | Active since Nov 2023
Sue Rain for *****
I took out the 2 in one 5G offer. Meaning I got 2 routers and 2 rain SIM cards for R999. The service and connectivity was horrible, I could not use any of them. I cancelled. Guess what happens next:
1. Rain cancel only 1 SIM card and collects 1 router. 2. They continue to bill me R999 even though I switched off their service and packed away their remaining router. 3. I follow up and asked them to cancel, because I am not using the service and I will not pay for something I am not using. 4. 5 months later they send Nudebt to collect R4500 and threaten to list me. I ask Nudebt to ask Rain to show me services rendered for the R4500 or data usage, because I did not use their data for months. 5. Nudebt keeps sending me threatening emails to list me. I pay the R4500. Dead silence, they will not even confirm that I paid. 6. I check the Rain account and it says the next bill is in December. 7. Rain will not cancel and seeks to illicit profit from its customers *******ly.
My next steps:
1. Keep all the evidence. 2. Open a case of ***** with my lawyer and sue for damages and harassment.
Wish me luck :)
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
