NB
Nokwanda B

1 reviews | Active since Jun 2024

20 Jun 2024, 12:15

SUCH AN INCONVENIENCE!!!!!!!!!!!

I cannot express my frustration with Rain at this point. I made payment yesterday for my account and today they have switched off my connection. I work remotely so this is such a huge irritation for me. I cannot even call them as they do not have a call centre number and my support ticket was logged and still no agent has gotten back to me. Seriously considering changing this service.

0
Replies (1)
Rain
Rain's reply20 Jun 2024, 12:42
Official
Hi Nokwanda B,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.