Subscription **********

I am here to report Rain internet service provider. They have been so fraustraighting for the past 3month, taking month and not giving service.

My experience with them. I lost my phone in March, and the rain Internet SIM card was in the phone. I informed rain about this and requested for a replacement SIM card, it took rain 3weeks to reply me after several messages I sent to them. They sent me a replacement SIM card but didn't activate, I told them about this, and I had to wait another whole month before they could response, I was told a new SIM card would be send to me, which was delivered 2 weeks after. The second sim card was not activate again, I wrote to rain customer care about this, and I was told they will get it activated, although the month of May the SIM card was not activated and no response from rain. For this reason I decided not to pay for June subscription, on the 18th is June one of the rain team, contacted me and said my SIM card is not working because I didn't pay for June subscription and this is the reason my SIM card is not working. I told him I have been paying since March but the SIM card was never activated. I was advise to process to the dashboard to make the payment and my SIM card would start working and I would be able to access the Internet, I took to the advise and made the payment, but to my greatest surprise the SIM card is still saying no signal.

I have reported this to Rain, I am in doubt that they will response to my email any time soon. I feel I have been **********, for paying March, April, May and June subscription and not getting the service I paid for me. There are more than 4000k people on Facebook commenting about the same issue. This company is ripping people off, and I am sure they will disappear soon with people money. Company like this should not be allow to operate if they can not keep up with the standard.