MC
Maggy C
1 reviews | Active since Dec 2022
31 Dec 2022, 16:40
Subscription Cancellation
I have been calling to cancel my subscription for months and they kept on debiting even though I’ve requested for cancellation.
Helpful (0)
Replies (13)0
Replies (13)
Rain's replyOfficial
31 Dec 2022, 16:42Hi Maggy
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply31 Dec 2022, 16:42
Official
Hi Maggy
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
MC
Maggy C's updateReviewer Update
31 Dec 2022, 16:44But money was debited today why? R531
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Maggy C's update31 Dec 2022, 16:44
Reviewer Update
But money was debited today why? R531
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Maggy C's updateReviewer Update
31 Dec 2022, 16:46They debited 598 on the 2nd and 531 today . For services I have stopped using in Oct. Can I get my money back please
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Maggy C's update31 Dec 2022, 16:46
Reviewer Update
They debited 598 on the 2nd and 531 today . For services I have stopped using in Oct. Can I get my money back please
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Maggy C's updateReviewer Update
31 Dec 2022, 16:55I have asked them to stop services long ago. I didn’t use it from October until Dec . Hence I called for cancellation. Please check your records.
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Maggy C's update31 Dec 2022, 16:55
Reviewer Update
I have asked them to stop services long ago. I didn’t use it from October until Dec . Hence I called for cancellation. Please check your records.
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Maggy C's updateReviewer Update
31 Dec 2022, 16:56My subscription was 470 and I called since October to cancel. And rain did not cancel .
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Maggy C's update31 Dec 2022, 16:56
Reviewer Update
My subscription was 470 and I called since October to cancel. And rain did not cancel .
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Maggy C's updateReviewer Update
31 Dec 2022, 17:06Thanks for that will wait to be credited.
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Maggy C's update31 Dec 2022, 17:06
Reviewer Update
Thanks for that will wait to be credited.
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Maggy C's updateReviewer Update
31 Dec 2022, 17:19***0
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Maggy C's update31 Dec 2022, 17:19
Reviewer Update
***0
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Maggy C's updateReviewer Update
31 Dec 2022, 17:35My rain account number.
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Maggy C's update31 Dec 2022, 17:35
Reviewer Update
My rain account number.
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Maggy C's updateReviewer Update
31 Dec 2022, 17:39When Will should I expect the refund ? I’ve already provided the address for the collection
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Maggy C's update31 Dec 2022, 17:39
Reviewer Update
When Will should I expect the refund ? I’ve already provided the address for the collection
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Maggy C's updateReviewer Update
31 Dec 2022, 17:53I’m not a understanding. I’ve paid 598 and 531. And I used for Sep and Oct as per your records. And my subscription were 479 month. How is that possible?
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Maggy C's update31 Dec 2022, 17:53
Reviewer Update
I’m not a understanding. I’ve paid 598 and 531. And I used for Sep and Oct as per your records. And my subscription were 479 month. How is that possible?
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Maggy C's updateReviewer Update
31 Dec 2022, 18:02Yes but they have deducted 531 today . 598 on the 2nd of December. I have called for
cancellation in Oct . And the increase was not communicated with me . Why was my account debit today . 598 is ok but I don’t understand for today
cancellation in Oct . And the increase was not communicated with me . Why was my account debit today . 598 is ok but I don’t understand for today
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Maggy C's update31 Dec 2022, 18:02
Reviewer Update
Yes but they have deducted 531 today . 598 on the 2nd of December. I have called for
cancellation in Oct . And the increase was not communicated with me . Why was my account debit today . 598 is ok but I don’t understand for today
cancellation in Oct . And the increase was not communicated with me . Why was my account debit today . 598 is ok but I don’t understand for today
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Maggy C's updateReviewer Update
31 Dec 2022, 18:25I told them immediately after deducting please cancel . They didn’t and it’s not my fault. However it’s fine cos I still don’t understand
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Maggy C's update31 Dec 2022, 18:25
Reviewer Update
I told them immediately after deducting please cancel . They didn’t and it’s not my fault. However it’s fine cos I still don’t understand
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Maggy C's updateReviewer Update
31 Dec 2022, 18:26You will get your router at the given address
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Maggy C's update31 Dec 2022, 18:26
Reviewer Update
You will get your router at the given address