MM
Mathabo M
1 reviews | Active since May 2025
08 May 2025, 11:58
Subscription cancellation
Rain doesn't care about their customers, I logged a complain on the 29.04.2024 that I needed my subscription to be cancelled since I couldn't cancel it on the app and I have bought a new router 101 that was starting on the 29.04.2025 and my subscription was supposed to be ending on 01.05.2025 but they haven't cancelled it and they are telling me it will be cancelled on 01.06.2025 that mean I must pay for something I don't need and I have asked for cancellation in advance. This is ******* I can't be billed for this
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
08 May 2025, 12:06Hi Mathabo M,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We're looking into the cancellation query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We're looking into the cancellation query; we will be in touch to further assist.
Regards,
rain.
Rain's reply08 May 2025, 12:06
Official
Hi Mathabo M,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We're looking into the cancellation query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We're looking into the cancellation query; we will be in touch to further assist.
Regards,
rain.
MM
Mathabo M's updateReviewer Update
08 May 2025, 12:50Please call now and the billing
MM
Mathabo M's update08 May 2025, 12:50
Reviewer Update
Please call now and the billing
MM
Mathabo M's updateReviewer Update
02 Jun 2025, 22:32This is an ongoing case I was promised that rain wouldn't deduct but It tried to deduct 555 I don't know for what because I was promised to be credited for the overcharge of 101 router
MM
Mathabo M's update02 Jun 2025, 22:32
Reviewer Update
This is an ongoing case I was promised that rain wouldn't deduct but It tried to deduct 555 I don't know for what because I was promised to be credited for the overcharge of 101 router
MM
Mathabo M's updateReviewer Update
02 Jun 2025, 22:35Because of that I have no access to
Wifi and yet I don't even owe rain the issue is internal but I am the one suffered
Wifi and yet I don't even owe rain the issue is internal but I am the one suffered
MM
Mathabo M's update02 Jun 2025, 22:35
Reviewer Update
Because of that I have no access to
Wifi and yet I don't even owe rain the issue is internal but I am the one suffered
Wifi and yet I don't even owe rain the issue is internal but I am the one suffered
MM
Mathabo M's updateReviewer Update
02 Jun 2025, 22:37Because of that I have no access to
Wifi and yet I don't even owe rain the issue is internal but I am the one suffering
Wifi and yet I don't even owe rain the issue is internal but I am the one suffering
MM
Mathabo M's update02 Jun 2025, 22:37
Reviewer Update
Because of that I have no access to
Wifi and yet I don't even owe rain the issue is internal but I am the one suffering
Wifi and yet I don't even owe rain the issue is internal but I am the one suffering