BF
Basil F

1 reviews | Active since May 2024

10 May 2024, 12:15

Subscription cancellation

Good day , I have to resort to get on Hello Peter to cancel my Rain subscription ,month to month contract. I have been experiencing network problems since November and been calling weekly for them to sort out the problems , no agents and no technical staff have managed to contact or assist, I have tried weekly numerious occassions to cancel the subscription as soon as you get to the cancellation department the phone gets cut. They have billed me for months without resolving issues or sorting out quieries. Can someone from Rain call me to cancel this subscription immediately

0
Replies (7)
BF
Basil F's update10 May 2024, 12:19
Reviewer Update
Good day , I have to resort to get on Hello Peter to cancel my Rain subscription ,month to month contract. I have been experiencing network problems since November and been calling weekly for them to sort out the problems , no agents and no technical staff have managed to contact or assist, I have tried weekly numerious occassions to cancel the subscription as soon as you get to the cancellation department the phone gets cut. They have billed me for months without resolving issues or sorting out quieries. Can someone from Rain call me to cancel this subscription immediately

CANCEL RAIN IMMEDIATELY LINKED TO MY ACCOUNT

Rain
Rain's reply10 May 2024, 12:23
Official
Hi, 

We're sorry your rain experience hasn't been as good as you expected. We're going to get on this ASAP. 

Thank you, 
rain. 
BF
Basil F's update10 May 2024, 12:25
Reviewer Update
This has been for months , it crazy waisting several airtime on you guys ,i have been calling. I am on the line now holding on for hours on end .

CANCEL MY SUBSCRIPTION IMMIDATELY
BF
Basil F's update10 May 2024, 12:25
Reviewer Update
Good day , I have to resort to get on Hello Peter to cancel my Rain subscription ,month to month contract. I have been experiencing network problems since November and been calling weekly for them to sort out the problems , no agents and no technical staff have managed to contact or assist, I have tried weekly numerious occassions to cancel the subscription as soon as you get to the cancellation department the phone gets cut. They have billed me for months without resolving issues or sorting out quieries. Can someone from Rain call me to cancel this subscription immediately

BF
Basil F's update10 May 2024, 12:25
Reviewer Update
Good day , I have to resort to get on Hello Peter to cancel my Rain subscription ,month to month contract. I have been experiencing network problems since November and been calling weekly for them to sort out the problems , no agents and no technical staff have managed to contact or assist, I have tried weekly numerious occassions to cancel the subscription as soon as you get to the cancellation department the phone gets cut. They have billed me for months without resolving issues or sorting out quieries. Can someone from Rain call me to cancel this subscription immediately

BF
Basil F's update10 May 2024, 12:26
Reviewer Update
Good day , I have to resort to get on Hello Peter to cancel my Rain subscription ,month to month contract. I have been experiencing network problems since November and been calling weekly for them to sort out the problems , no agents and no technical staff have managed to contact or assist, I have tried weekly numerious occassions to cancel the subscription as soon as you get to the cancellation department the phone gets cut. They have billed me for months without resolving issues or sorting out quieries. Can someone from Rain call me to cancel this subscription immediately

BF
Basil F's update10 May 2024, 12:28
Reviewer Update
Good day , I have to resort to get on Hello Peter to cancel my Rain subscription ,month to month contract. I have been experiencing network problems since November and been calling weekly for them to sort out the problems , no agents and no technical staff have managed to contact or assist, I have tried weekly numerious occassions to cancel the subscription as soon as you get to the cancellation department the phone gets cut. They have billed me for months without resolving issues or sorting out quieries. Can someone from Rain call me to cancel this subscription immediately


We will deal with the outstanding balance I did not get services from you , but for now CANCEL MY SUBSCRIPTION