Struggling to Port Out – Frustrating Experience with Rain

I have been trying to port my number out of Rain for the second time, and both attempts have been incredibly frustrating. Most of the service agents I spoke to over the phone seemed unfami**** with the process of porting a number to another network. I initiated the porting request with my new service provider, but Rain requires an OTP to confirm the port out. Unfortunately, the OTP sent by Rain is repeatedly deemed incorrect, blocking the process entirely. I have logged several calls with Rain regarding this issue, yet I am still unable to get any meaningful help. The callbacks I was promised never materialized, and when I call in, I am constantly transferred from department to department without any resolution. This has been an exhausting and time-consuming ordeal. I simply want to port my number out of Rain as soon as possible. Please address this issue urgently and assist in completing the porting process without further delays.