EM
Edmond M
1 reviews | Active since Jan 2025
05 Jan 2025, 19:16
Struggling to get my old number reactivated
I think Rain should forget about offering mobile services, because their call centers are just doing a terrible job.
I upgraded from Rain 101 to the new Rain 101 pro, and had my main number deactivated. I have been trying to get that numbers reactivated but I am being taken from pillar to post by their call center agents, I called them 4 times since yesterday(Saturday 04 Jan 2025) just to do a simple sim swap, so that I can use my old number but nothing has been done till now. I am afraid I might miss some important calls since that is my main number
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Replies (2)0
Replies (2)
Rain's replyOfficial
05 Jan 2025, 19:27Hey Edmond M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply05 Jan 2025, 19:27
Official
Hey Edmond M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
EM
Edmond M's updateReviewer Update
05 Jan 2025, 21:34I have 2 number that were linked to my old router and I need both those numbers back, I was told 3 times yesterday that my query has been escalated and I will be called but it's now over 24hours without any luck
EM
Edmond M's update05 Jan 2025, 21:34
Reviewer Update
I have 2 number that were linked to my old router and I need both those numbers back, I was told 3 times yesterday that my query has been escalated and I will be called but it's now over 24hours without any luck