Stop using IA robots to resolve our complains we want humans sgo can relate to us and resolve our queries not programed machines

This thing of corporate companies using AI is getting out of order why should we pay for services but when we encounter problems with the service provider we must speak to robots ,which can't even resolve your issue. I have been using rain for 4yrs paying every single month this month I pain but I'm told they will cut off my connection due to arrears which arrears cos this is month to month and I dud send proof of payment I'm still wating fir the robot to send me an email .Pathetic service customers don't want to speak to robots which are progressive we want to talk to humans who can resolve our sissies with service providers not robot ,we pay for this service plz employ humans to service us .ref ***1 make sure u contact me before end of day 2mr