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mandy L

1 reviews | Active since Apr 2009

24 Feb 2024, 14:04

Stop taking off debit order

No one responds to my emails. I’ve left the country so I haven’t used the modem in 3 months yet the monthly fee is still being deducted

0
Replies (5)
Rain
Rain's reply24 Feb 2024, 14:33
Official
Hi mandy lowe, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.
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mandy L's update27 Feb 2024, 17:19
Reviewer Update
4 attempts to put through a debit order for a cancelled contract!!!

Who’s paying all the fees now ?
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mandy L's update28 Feb 2024, 07:25
Reviewer Update
Please STOP trying to take the debit order off for a modem that’s NOT being used
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mandy L's update26 Mar 2024, 14:10
Reviewer Update
Hi RAIN

Service has been stopped yet you still try taking the debit order??

Can I expect all back charges to be paid back to me ???
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mandy L's update26 Mar 2024, 14:53
Reviewer Update
How are there extra fees if I haven’t used your services since November
And I was on a month to month not a contract

Where are these fees coming from