PC
Paul C
1 reviews | Active since Mar 2024
01 Mar 2024, 14:04
Stop Taking My Money
I'm furious. Even after canceling my Rain subscription in October, they've kept charging me every month for the past five months. I've sent loads of emails and called them over 15 times, with each call lasting 35 minutes. But all I get are empty promises. I'm totally lost on how to make this company stop taking my money. It's just not fair, I can't believe it's legal.
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Replies (2)0
Replies (2)
Rain's replyOfficial
01 Mar 2024, 15:18Hi Paul,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply01 Mar 2024, 15:18
Official
Hi Paul,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
PC
Paul C's updateReviewer Update
01 Mar 2024, 21:43Thank you for your initial copy and paste response. It truly makes me feel valued. I appreciate the effort in finally organizing a pickup, although it took 5 months, 15 phone calls, and numerous emails. Meanwhile, Rain has consistently debited my account. Frankly, this situation is shocking. After enduring so many lies, I sincerely hope this will lead to me being reimbursed.
PC
Paul C's update01 Mar 2024, 21:43
Reviewer Update
Thank you for your initial copy and paste response. It truly makes me feel valued. I appreciate the effort in finally organizing a pickup, although it took 5 months, 15 phone calls, and numerous emails. Meanwhile, Rain has consistently debited my account. Frankly, this situation is shocking. After enduring so many lies, I sincerely hope this will lead to me being reimbursed.