CN
Carmen N
1 reviews | Active since Jul 2021
13 Jul 2021, 10:02
Stop Rain
I would like everyone to know rain offers the worst service I have every experienced ... How amazing when u have not signed up with them yet then you get treated so well the sales department are on the phone with several times a day until your first payment has been pay ... Then you can call with issues they don't help they never get back to you ... I have had no rain WiFi since 25 of last month but my account is upto date yet after 1400 and about 150 on calls to then every day I am still not able to use the WiFi an they not helping me ... After 9 calls this morning I am still no closer to having my issue resolved ...
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
13 Jul 2021, 10:09HI Carmen
I have a network agent on your query as we speak , please do expect communication ASAP.
If you do require further assistance please do let me know.
I have a network agent on your query as we speak , please do expect communication ASAP.
If you do require further assistance please do let me know.
Best regards,
Rain's reply13 Jul 2021, 10:09
Official
HI Carmen
I have a network agent on your query as we speak , please do expect communication ASAP.
If you do require further assistance please do let me know.
I have a network agent on your query as we speak , please do expect communication ASAP.
If you do require further assistance please do let me know.
Best regards,
CN
Carmen N's updateReviewer Update
13 Jul 2021, 10:59Thank you , I must say I am shocked this is a quick response for a change ...
CN
Carmen N's update13 Jul 2021, 10:59
Reviewer Update
Thank you , I must say I am shocked this is a quick response for a change ...
Rain's replyOfficial
13 Jul 2021, 11:09sorry about being delayed in responses , it is something we are working on
Best regards,
Rain's reply13 Jul 2021, 11:09
Official
sorry about being delayed in responses , it is something we are working on
Best regards,