1 reviews | Active since Nov 2023
STOP !! NOW!
I would give you a BIG FAT ZERO if that were possible!
Is Rain suddenly in financial difficulties or something? It would not be surprising considering the pathetic service levels and attitude of "we will make it as difficult as possible to communicate with us" !
I cancelled with Rain around 18 Months ago to switch to fibre. Not only was Rain connectivity always down during the constant loadshedding of the time, even with a UPS running the router (why pay for a service you cannot use) , but as it turned out my new Fibre connection worked all the time and was cheaper!
Rain even sent a courier to fetch my router from me. End of story .... or so I thought!
No communication since, unto about three weeks ago, when the daily SMS messages threatening "legal action" and providing a link for me to "make payment now", for amounts which started at around R500 rand and have increased to over R1000 now.
Here is a plan for you guys at Rain - even my emails to your support come back as "this email address is unattended" - wow! Why am I not surprised.
So, the plan is simple - the daily SMS messages are harassment! I am not a client and owe you nothing! So I will lodge complaints with ICASA and Consumer Protection, and you can stop thtreatening and send me a summons, then we can discuss the matter in court.
Now, as the childhood song goes, " Rain, Rain, GO AWAY ......"
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
