SZ
Silindile Z

1 reviews | Active since Nov 2019

27 May 2025, 06:46

STOP DEBITING MY BANK ACCOUNT!!!!!

Once again I am having to use this platform because all other methods of communication are useless!! I requested cancellation of my “service” twice at the beginning of the year. Both times I received a confirmation email that my request had been received and someone would contact me. Nobody contacted me, no surprises there.

In March I sent an email to ask why I was still being debited when I clearly requested cancellation. I told you to stop debiting me immediately.

Guess what it is June next week and YOU ARE STILL TRYING TO DEBIT MY BLADY ACCOUNT AND I AM BEING CHARGED FEES EVERY SINGLE TIME YOU DO SO!!!!!

STOP DEBITING MY ACCOUNT IMMEDIATELY!!!!! YOUR PRODUCT IS USELESS AND YOU MADE NO EFFORT TO FIX THE SITUATION YET YOU HAVE THE NERVE TO KEEP DEBITING ME!!! I DON’T EVEN WANT YOUR PHONE CALL ANYMORE JUST DELETE ME FROM YOUR SYSTEM AND STOP DEBITING MY BANK ACCOUNT!!!!!

0
Replies (2)
Rain
Rain's reply27 May 2025, 08:17
Official
Hi Silindile,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you to assist further.

Thank you.
rain.
SZ
Silindile Z's update02 Jun 2025, 18:05
Reviewer Update
I do not want your damn call!! You failed to provide a service and you are still trying to debit my account every day! Just cancel it like I have asked you to numerous times