BM
Brian M

1 reviews | Active since May 2022

08 Jan 2023, 15:22

STOP CHECKING MY ACCOUNT FOR MONEY!

My debit for order for rain revered due to insufficient funds. Its a new year with brand new responsibilities. There is no money in my account and there will be no money until I get paid again. But Rain keeps on checking if there is money to deduct and continues to do so with different reference numbers. I get charged R8.50 on my account and it has done this 6 times already which amounts to R51.00 so far. Will I be reimbursed?! My account has gone into a minus status. Please STOP IMMEDIATELY! You blocked your services which is perfect I do not need internet this month. I will continue with your services next month. Worse thing about your service this is the only platform I can communicate with you because you are unreachable on everything! I am definitely considering an alternative.

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Replies (1)
Rain
Rain's reply08 Jan 2023, 15:31
Official
Hi Brian.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.