Stop apologizing and start doing something.

I really feel frustrated about this service provider. For the past 2 days I have been trying to download series from Netflix and it only managed to download 6 episodes in more then 24 hours.I try watching from Netflix without downloading and it just keeps buffing. It is really disappointing to trust someone with money you work so hard for and receive a poor service such as this. I truly believe that Rain can feel embarrassed for such poor service for our hard earned money.