RA
Rita A

1 reviews | Active since May 2022

21 Nov 2023, 07:00

Still waiting for a sim swap ... 1 week later ....

I contacted Rain last week Monday for a sim swap due as my phone was ******. I am still waiting for someone to contact me!! When I try to contact on the app I get the message 'You have a pending swap ticket. Please wait 24 hours our support team will get in touch'.

0
Replies (2)
Rain
Rain's reply21 Nov 2023, 09:25
Official
 Hi Rita 
 
We're sorry your rain experience hasn't been as good as you expected.  
 
We're going to get on this ASAP.  
 
Thank you,  
rain. 
RA
Rita A's update21 Nov 2023, 09:41
Reviewer Update
Unbelievable!! After I complain i8t literally took 2 minutes to sort out the sim swap for which I have been waiting for over 1 week!!!