DP
Danny P

1 reviews | Active since Nov 2022

08 Dec 2022, 22:15

Still terrible

2 weeks after my previous review and the Bedfordview tower is down again. I was promised a credit to my account which never happened. This tower spends more time offline than online. I want a refund for all the time this tower has been offline. Charging customers for a service when it's not provided is extremely dishonest business. Especially when customers have to buy mobile data to make up for the poor service. I regret the day I signed up with Rain.

0
Replies (1)
Rain
Rain's reply09 Dec 2022, 08:02
Official
Hi Danny.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.