BM
Brian M

1 reviews | Active since Apr 2011

26 Nov 2024, 22:00

Still pethitic internet and getting worse each time...

I m not seeing a single review about the internet which is what you supposed to be proving, every evening around the same time, all I get is continuous buffering on all my devices, so I guess it's traffic, but how is that my problem, expand your infrastructure to accommodate all your clients , I have restarted and moved the router so many times, and don't blame me if it's battery slot stops working, let's hear your generic reply, I cannot wait....

0
Replies (3)
Rain
Rain's reply26 Nov 2024, 22:07
Official
Hey Brian,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.

Regards,
rain.
BM
Brian M's update28 Nov 2024, 05:34
Reviewer Update
Your internet did not work again last night between 19:30 and 22:00, stop patronizing us, why would it not work at the certain time every night and to sort it out is to reset it? You are blady wasting our energy, I don't give a damn about "friendly agents that spoke and understood" reviews that you force people to give you, just give us the internet because that what we are paying for and stop ****ming and lying to people.
Rain
Rain's reply28 Nov 2024, 07:40
Official
Hi Brian,

We're really sorry your network experience hasn't been as good as you expected.
We're going to get on this asap.

Regards
rain.