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magrietpelser M
1 reviews | Active since Jan 2017
25 Oct 2024, 15:29
Still paying after cancellation
Worst customer service. Cancelled my 4G in May but I am still being billed for this service on going still today, called and emailed several times with promises that someone will come back to me but to no avail.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
25 Oct 2024, 15:41Hey Magriet P,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
Rain's reply25 Oct 2024, 15:41
Official
Hey Magriet P,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
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magrietpelser M's updateReviewer Update
05 Nov 2024, 15:56I am talking about 4G services cancelled in May
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magrietpelser M's update05 Nov 2024, 15:56
Reviewer Update
I am talking about 4G services cancelled in May
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magrietpelser M's updateReviewer Update
05 Nov 2024, 16:09I cancelled the 4G services in May but was still billed up until September, which is why I cancelled the rest of my rain One services as well.
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magrietpelser M's update05 Nov 2024, 16:09
Reviewer Update
I cancelled the 4G services in May but was still billed up until September, which is why I cancelled the rest of my rain One services as well.
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magrietpelser M's updateReviewer Update
05 Nov 2024, 20:11Check again please. 5G was cancelled September and 4G uncapped was cancelled May, but I was billed for the 4G uncapped until September
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magrietpelser M's update05 Nov 2024, 20:11
Reviewer Update
Check again please. 5G was cancelled September and 4G uncapped was cancelled May, but I was billed for the 4G uncapped until September