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AJ
Albert J

1 reviews | Active since Mar 2018

25 May 2023, 09:24

STILL NOT REFUNDING ALL MONEY TAKEN.

From my last review I was refunded one out of the 3 months.

Still not happy with the service as there is no open line of communication.

0
Replies (5)
Rain
Rain's reply25 May 2023, 09:35
Official

Hi Albert 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
AJ
Albert J's update25 May 2023, 09:47
Reviewer Update
April and may should have been no usage as the sim was stollen and reported in beginning of march where your team did not do there job. So what your telling me is that after 2 months of the sim begin reported stollen you still gave wifi to a ***** and want to put that on me??
AJ
Albert J's update25 May 2023, 10:01
Reviewer Update
No I want my refund for May and March since your team is useless in following a simple instrution.
AJ
Albert J's update25 May 2023, 14:06
Reviewer Update
That pro rata should be done from 13 march. Reference Number: ***

And what about that may payment that was taken?
AJ
Albert J's update25 May 2023, 14:33
Reviewer Update
Okay i understand. I no longer want a service from rain so please make sure to cancel everything and remove my account details.