Still no internet and rude rude rude staff

I have had it with Rain. Months later, I still don’t have connectivity. Spoke to someone who said a technician would come yesterday, no one came. Spoke to someone yesterday who said the manager will call me back, no one called me back. Today spoke to someone called Nqobile who spoke over me, shouted at me and when I asked to speak to a manager she hung up on me. This is my airtime I’m using to meet such poor customer service, not forgetting that I have paid for the service I’m not receiving. Here on hello Peter you keep saying you’re dealing with the matter and you apologise. No one has called me, I keep having to call and I have had zero assistance!!!!!!!!!