MB
Mrs B

1 reviews | Active since Mar 2024

20 May 2025, 11:09

STILL NO FEEDBACK ON INVESTIGATION

Incorrect billing, being overcharged, rude customer service agents, no responses on logged tickets, no callbacks or assistance on my account.

0
Replies (3)
Rain
Rain's reply20 May 2025, 11:26
Official
Hi Mrs B,

Thank you for bringing your complaint to our attention, we're really sorry your rain experience hasn't been as good as you expected.

We're looking into your query, and we'll be in touch soon.

Thank you.
rain.
MB
Mrs B's update20 May 2025, 13:42
Reviewer Update
checked now there was no call from your offices after 11:27
MB
Mrs B's update21 May 2025, 16:10
Reviewer Update
4pm no call from you, pathetic services cant even keep your arrangements as made.!!!