KB
Kabelo B

1 reviews | Active since Nov 2022

26 Sept 2023, 14:38

Still haven't received My requested sim card

Hi, I requested that rain provide me with a new sim card. They said they will deliver it withing 3 to 5 days and I also mentioned that I don't have proof of residence and I lost My ID. The agent then said I should go to SAPS to make an avidavit to proof that I don't have those currently. Furthermore they didn't provide the courier company with those details. Now I'm going to waith

0
Replies (4)
Rain
Rain's reply26 Sept 2023, 14:53
Official
Hi Kabelo Bokaba.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

KB
Kabelo B's update27 Sept 2023, 14:55
Reviewer Update
Hi the courier company still says their system says awaiting instructions from rain.
KB
Kabelo B's update27 Sept 2023, 14:56
Reviewer Update
I don't delay on my payments but Rain is delaying my requests

KB
Kabelo B's update28 Sept 2023, 08:52
Reviewer Update
Hi I still haven't got the requested sim-card from rain. The courier company says they are still waiting on rain to give them instructions for the delivery.