Still deducting even after service is canceled.

Recently I canceled my Rain internet and after a massive struggle and me having to post on Hello Peter (As I received no feedback on the 5 reference numbers) they finally confirmed that my service is canceled. They finally sent RAM to come and collect my router which also took 3-4 days. Now at the end of the month they are still deducting from my account even after they confirmed the service is canceled and the router has been collected.

Worse ISP ever. Would never recommend to anyone!