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Nomaphelo M

1 reviews | Active since Feb 2019

20 Jan 2025, 09:04

*****sters

I didn't pay dec bcz I was going on holidays, now u double debit my account. why? please refund me back 1 installment, you don't have a right to double debit my account. when I came back, I worked in the office and bought my self data for my phone

0
Replies (8)
Rain
Rain's reply20 Jan 2025, 09:35
Official
Hi Nomaphelo M,

Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the billing issue, and we'll be in contact soon.

Regards,
rain.
NM
Nomaphelo M's update20 Jan 2025, 09:42
Reviewer Update
HOW WHEN YOU NETWORK WAS BAD AND I HAD TO USE MY MONEYY TO TRAVEL TO THE OFFICE AND BUY DATA
NM
Nomaphelo M's update20 Jan 2025, 09:57
Reviewer Update
i dnt want to see an invoice, answer my question plz. HOW WHEN YOU NETWORK WAS BAD AND I HAD TO USE MY MONEYY TO TRAVEL TO THE OFFICE AND BUY DATA
NM
Nomaphelo M's update20 Jan 2025, 09:57
Reviewer Update
or pay me my transport MONEY TO THE OFFICE
NM
Nomaphelo M's update20 Jan 2025, 09:57
Reviewer Update
OR WE WILL DO THIS EVERY DAY
Rain
Rain's reply20 Jan 2025, 10:38
Official
Please know that upon investigation you have been connected throughout the Month of December, and there is no reimbur*****t due to your account.

If you experienced down time, please forward us the days you were not connected so we may investigate the matter further.

Thanks,
rain.
NM
Nomaphelo M's update20 Jan 2025, 10:54
Reviewer Update
how do i forward? check on ur side
NM
Nomaphelo M's update20 Jan 2025, 11:19
Reviewer Update
WE WILL DO THIS EVERYDAY THEN