LM
Lynnique M
1 reviews | Active since Jul 2019
10 Jun 2025, 06:03
*****sters and worst service providers
The Worst customer service ever . Deducted 2 months without fail and no service at all. I want my money back .you have messed with the wrong person ...you kept sayong you sending a router and then you want me to return the other one,but you damn mounted it to the wall . Who must remove if? I asked to cancel my subscription. But no you keep deducting money from my account. I want my mo ey back and i want nothing to do with you
Helpful (0)
Replies (18)0
Replies (18)
Rain's replyOfficial
10 Jun 2025, 06:42Hi Lynnique M,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Jun 2025, 06:42
Official
Hi Lynnique M,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
LM
Lynnique M's updateReviewer Update
10 Jun 2025, 10:24Wow ...i am still waitong for someone to call me...
Ive been with you for over 5 years if not over 6 years but still this is the kind of service im getting
Ive been with you for over 5 years if not over 6 years but still this is the kind of service im getting
LM
Lynnique M's update10 Jun 2025, 10:24
Reviewer Update
Wow ...i am still waitong for someone to call me...
Ive been with you for over 5 years if not over 6 years but still this is the kind of service im getting
Ive been with you for over 5 years if not over 6 years but still this is the kind of service im getting
LM
Lynnique M's updateReviewer Update
10 Jun 2025, 10:25You called at 07.58... who is available by that time? Really? Your call center only openes at 8 when we need you but then you expect me to answer before 8? Please dont try me
LM
Lynnique M's update10 Jun 2025, 10:25
Reviewer Update
You called at 07.58... who is available by that time? Really? Your call center only openes at 8 when we need you but then you expect me to answer before 8? Please dont try me
LM
Lynnique M's updateReviewer Update
10 Jun 2025, 12:05Pleasr call me at 12.15
I will be available then
I will be available then
LM
Lynnique M's update10 Jun 2025, 12:05
Reviewer Update
Pleasr call me at 12.15
I will be available then
I will be available then
LM
Lynnique M's updateReviewer Update
11 Jun 2025, 12:27Hi . 12 hours to provide me with feedback had lapsed. Please call me urgently with feedback.
LM
Lynnique M's update11 Jun 2025, 12:27
Reviewer Update
Hi . 12 hours to provide me with feedback had lapsed. Please call me urgently with feedback.
LM
Lynnique M's updateReviewer Update
11 Jun 2025, 12:27I requested for feedback at 12pm today
LM
Lynnique M's update11 Jun 2025, 12:27
Reviewer Update
I requested for feedback at 12pm today
LM
Lynnique M's updateReviewer Update
11 Jun 2025, 20:46This is unacceptable . When you left me without connection no one cared ,no one checked up on me .
Im exparcting feedback by 9am tomorrow .
Im not going to wait for another damn month for you to pay attention to me . You are messing with the wrong customer after years and years of having my loyalty this is the slap in my face i get ..
I want feedback by 9am tommorrow
Im exparcting feedback by 9am tomorrow .
Im not going to wait for another damn month for you to pay attention to me . You are messing with the wrong customer after years and years of having my loyalty this is the slap in my face i get ..
I want feedback by 9am tommorrow
LM
Lynnique M's update11 Jun 2025, 20:46
Reviewer Update
This is unacceptable . When you left me without connection no one cared ,no one checked up on me .
Im exparcting feedback by 9am tomorrow .
Im not going to wait for another damn month for you to pay attention to me . You are messing with the wrong customer after years and years of having my loyalty this is the slap in my face i get ..
I want feedback by 9am tommorrow
Im exparcting feedback by 9am tomorrow .
Im not going to wait for another damn month for you to pay attention to me . You are messing with the wrong customer after years and years of having my loyalty this is the slap in my face i get ..
I want feedback by 9am tommorrow
LM
Lynnique M's updateReviewer Update
12 Jun 2025, 10:56You cannot be serious.. Then CCD calls me for collection of the damn device. I told Fiaaz that i cannot remove the thing myself. Its mounted .
You call me for the device ,but not for my money...
I want feedback. Guys i want feedback or i will take this further .
You have till 3pm today to give me feedback
You call me for the device ,but not for my money...
I want feedback. Guys i want feedback or i will take this further .
You have till 3pm today to give me feedback
LM
Lynnique M's update12 Jun 2025, 10:56
Reviewer Update
You cannot be serious.. Then CCD calls me for collection of the damn device. I told Fiaaz that i cannot remove the thing myself. Its mounted .
You call me for the device ,but not for my money...
I want feedback. Guys i want feedback or i will take this further .
You have till 3pm today to give me feedback
You call me for the device ,but not for my money...
I want feedback. Guys i want feedback or i will take this further .
You have till 3pm today to give me feedback
LM
Lynnique M's updateReviewer Update
12 Jun 2025, 15:01No reply since ?
I will be waiting for a call . Its 3pm
I will be waiting for a call . Its 3pm
LM
Lynnique M's update12 Jun 2025, 15:01
Reviewer Update
No reply since ?
I will be waiting for a call . Its 3pm
I will be waiting for a call . Its 3pm
LM
Lynnique M's updateReviewer Update
12 Jun 2025, 17:21Oh wow,no call ,no discussion ,no update confirming anything???.And what is the amount that has been refunded?
Its like you are avoiding me or avoiding to speak to me and give me a proper update .??
Its like you are avoiding me or avoiding to speak to me and give me a proper update .??
LM
Lynnique M's update12 Jun 2025, 17:21
Reviewer Update
Oh wow,no call ,no discussion ,no update confirming anything???.And what is the amount that has been refunded?
Its like you are avoiding me or avoiding to speak to me and give me a proper update .??
Its like you are avoiding me or avoiding to speak to me and give me a proper update .??
LM
Lynnique M's updateReviewer Update
13 Jun 2025, 14:29No how do you mean 993. You deducted 2 months worth of premiums you deducted in may and i had no service the whole month .then you deducted in june again...
Please call mr now orelse im going to flip .
I want my 2 months worth of premiums
Please call mr now orelse im going to flip .
I want my 2 months worth of premiums
LM
Lynnique M's update13 Jun 2025, 14:29
Reviewer Update
No how do you mean 993. You deducted 2 months worth of premiums you deducted in may and i had no service the whole month .then you deducted in june again...
Please call mr now orelse im going to flip .
I want my 2 months worth of premiums
Please call mr now orelse im going to flip .
I want my 2 months worth of premiums
LM
Lynnique M's updateReviewer Update
13 Jun 2025, 14:31You guys are realy frustrating me now... you are ripping me off
LM
Lynnique M's update13 Jun 2025, 14:31
Reviewer Update
You guys are realy frustrating me now... you are ripping me off
LM
Lynnique M's updateReviewer Update
13 Jun 2025, 14:47Calling your call center now and still no help
LM
Lynnique M's update13 Jun 2025, 14:47
Reviewer Update
Calling your call center now and still no help
LM
Lynnique M's updateReviewer Update
13 Jun 2025, 14:47They logging another ticket for what ?
LM
Lynnique M's update13 Jun 2025, 14:47
Reviewer Update
They logging another ticket for what ?
Rain's replyOfficial
13 Jun 2025, 14:54Hi Lynnique,
Please kindly note that in the month of April 2025 there is a usage of 589GB which you are liable for, therefore not eligible for a refund.
Regards,
rain.
Please kindly note that in the month of April 2025 there is a usage of 589GB which you are liable for, therefore not eligible for a refund.
Regards,
rain.
Rain's reply13 Jun 2025, 14:54
Official
Hi Lynnique,
Please kindly note that in the month of April 2025 there is a usage of 589GB which you are liable for, therefore not eligible for a refund.
Regards,
rain.
Please kindly note that in the month of April 2025 there is a usage of 589GB which you are liable for, therefore not eligible for a refund.
Regards,
rain.
LM
Lynnique M's updateReviewer Update
13 Jun 2025, 17:25Do i not pay in advance ?
LM
Lynnique M's update13 Jun 2025, 17:25
Reviewer Update
Do i not pay in advance ?
LM
Lynnique M's updateReviewer Update
01 Jul 2025, 08:43Rain,no no no no... you got to be kidding me. Anther debit off my account . You guys are really grinding my **** now... you are wanting me to use explicit language cause you not ****ing getting the picture. I was told and confirmed my **** with you is cancelled then you go deduct a R275 from my account... you are ****ing with the wrong girl... Pay back my money today and ****en stop eldwbiting my account
LM
Lynnique M's update01 Jul 2025, 08:43
Reviewer Update
Rain,no no no no... you got to be kidding me. Anther debit off my account . You guys are really grinding my **** now... you are wanting me to use explicit language cause you not ****ing getting the picture. I was told and confirmed my **** with you is cancelled then you go deduct a R275 from my account... you are ****ing with the wrong girl... Pay back my money today and ****en stop eldwbiting my account
LM
Lynnique M's updateReviewer Update
04 Jul 2025, 13:32Takes you 3 days to respond to my message . How far is the refund and when will it be in my account? Like realky now ???? This is the worst customer service ever
LM
Lynnique M's update04 Jul 2025, 13:32
Reviewer Update
Takes you 3 days to respond to my message . How far is the refund and when will it be in my account? Like realky now ???? This is the worst customer service ever