Sterlingly ****TY service!!!!

Good Day,

I wish this helped but for the past 2 – 3 months I have called in with connection issues on multiple times and for the past 3 weeks my connectivity has been intermittent at best and I have lost numerous clients and potential clients because of this. This has meant that My income has been effected to a devastating extent, where I am not able to pay my accounts. Hence the promise to pay when I first reported this issue late April!!!!! And also not for the first time. It was the same with numerous requests to change my payment date. EVERY DAY THIS CONNECTIVITY IS UP TO ****, I LOOSE INCOME!!!! <- THIS MEANS I DON’T HAVE MONEY TO PAY YOU BECAUSE OF YOU STERLINGLY ****PY SERVICE!!!!! I work online! If I don’t or in this case CAN’T WORK, I DON’T GET INCOME!!!! Your service is costing me Income, reputation and my credit worthiness!!!! And if one more script reader in India, where I found out your call centre is situated, tells me to reset my router or promise personally see to it that the Technical Department to which this is escalated to every damn time, calls me back but they cannot give me an idea on the turnaround time on this request, I am going to LOOSE MY ****!!!! My most recent waiting time for this call has been 3 weeks and counting….. counting…. Counting….

READ THE FOLLOWING CAREFULLY!!!!! I CANNOT PAY YOUR BILL IF I CAN’T WORK, SO UNTIL THIS CONNECTION IS RESTORED, I AM UNABLE TO MAKE THE MONEY TO PAY YOU!!!! I WANT A TECHNICIAN AT MY HOME TO SORT THIS OUT ASAP, I WILL ONLY BE ABLE TO PAY YOU WHEN I HAVE BEEN ABLE TO WORK! ALL MY BILLS ARE RACKING UP AND RAIN JUST COULDN’T CARE LESS!!!

CALL ME to set up an appointment to FIX THIS DISASTER and TO MAKE ARRANGEMENTS FOR HOW WE WILL DEAL WITH MY ACCOUNT GOING FORWARD! I AM UNABLE TO FOLLOW YOUR STEPS IN YOUR EMAIL TO SORT OUT MY TOWER SETTINGS BECAUSE THE MANAGE MY ACCOUNT IS DISABLED ONLINE.

Bernice Koekemoer