MR
Marie R.

1 reviews | Active since Mar 2013

07 Feb 2023, 22:01

*****ing my money and not canceling my account after numerous requests

Lack of service when trying to cancel my account within 7 days of signing up. They are quick to say you can cancel anytime, but then when you request to cancel since the 5G service is inadequate, they are nowhere in sight. They also take money from your account without a debit order, meaning you cannot request your bank to reverse the amount when they take money from your account after you’ve cancelled. Be very weary before signing up with rain, you will have endless problems!

0
Replies (2)
Rain
Rain's reply08 Feb 2023, 08:09
Official
Hi M.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
MR
Marie R.'s update09 Feb 2023, 08:14
Reviewer Update
Asap??? I have yet to be contacted, that is jot asap!