RW
Rupert W
1 reviews | Active since Jun 2018
20 Oct 2020, 11:20
*****ing money
So, over a month ago my router was collected with a promise that my full refund of R999 was already approved and as soon as they have the unit, they will refund. Yesterday I receive a call from RAM couriers saying they have to come and pick it up(picked up a minth ago). How pathetic is the Management of Rain! Just refund my money!!! And DO NOT give me a automated response, GIVE ME RESULTS!!
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Replies (2)0
Replies (2)
Rain's replyOfficial
20 Oct 2020, 14:31Hi Rupert
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply20 Oct 2020, 14:31
Official
Hi Rupert
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
RW
Rupert W's updateReviewer Update
20 Oct 2020, 15:01Yet again, Automate reply probably done by software programming. They do not care!
RW
Rupert W's update20 Oct 2020, 15:01
Reviewer Update
Yet again, Automate reply probably done by software programming. They do not care!