MR
Mark R
1 reviews | Active since Oct 2021
10 Oct 2024, 18:22
Stay away. Useless
Stay away. RAIN are unable to provide a stable connection anywhere near what they charge you for. I have raised countless service tickets and have never received a single response or call except when canceling.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
10 Oct 2024, 20:28Hi Mark,
Thank you for bringing your connection query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your connection query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Oct 2024, 20:28
Official
Hi Mark,
Thank you for bringing your connection query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your connection query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MR
Mark R's updateReviewer Update
17 Oct 2024, 20:26Hi, I have been trying to cancel this contract all week as I have had no luck.
The cancel link on the app and web site both give errors when trying to cancel after adding the address.
I have requested a calm back 3 times on the app and received no calls.
I am not paying anything further to Rain and have proof of each attempt to cancel.
My contact number is *** and my email is ***.
This is coming very close me just handing this over to my lawyers now.
The cancel link on the app and web site both give errors when trying to cancel after adding the address.
I have requested a calm back 3 times on the app and received no calls.
I am not paying anything further to Rain and have proof of each attempt to cancel.
My contact number is *** and my email is ***.
This is coming very close me just handing this over to my lawyers now.
MR
Mark R's update17 Oct 2024, 20:26
Reviewer Update
Hi, I have been trying to cancel this contract all week as I have had no luck.
The cancel link on the app and web site both give errors when trying to cancel after adding the address.
I have requested a calm back 3 times on the app and received no calls.
I am not paying anything further to Rain and have proof of each attempt to cancel.
My contact number is *** and my email is ***.
This is coming very close me just handing this over to my lawyers now.
The cancel link on the app and web site both give errors when trying to cancel after adding the address.
I have requested a calm back 3 times on the app and received no calls.
I am not paying anything further to Rain and have proof of each attempt to cancel.
My contact number is *** and my email is ***.
This is coming very close me just handing this over to my lawyers now.