ER
Eugene R

1 reviews | Active since Dec 2021

01 Nov 2023, 14:36

Stay away people. No really, just don't sign up with Rain unless you love pain.

Rain just being Rain again. No surprises here.

Opened a ticket on their system 5 days ago to have my payment date moved by 7 days because I am getting paid late this month. No reply (nothing new). Not sure why they bother with a ticketing system. Today I received an sms from them to tell me my payment was unsuccessful. Imagine my surprise? But guess who foots the bill for the unsuccessful transaction at my back? This idiot! This idiot for being a Rain customer.

Just stay away people. They will never become a professional operation. Oh and also, your calls to the help desk are answered 7,500km away in India. Go figure!

I'm pulling the trigger on a fiber installation. I'm done with this BS.

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Replies (1)
Rain
Rain's reply01 Nov 2023, 15:00
Official
Hi Eugene Van Rooyen

We're really sorry your rain experience hasn't been as good as you expected. 
We're going to get on this asap. 

Thank you. 
rain.